360 ° customer support all over the world

Customer satisfaction has always been our priority.

IKEM offers its customers specialized assistance directly in the tannery for the resolution of processing problems and for the production of new items, both in Italy and abroad.

The application laboratories of the wet and finishing departments at IKEM Technologies are followed by qualified personnel who respond promptly to the needs of the customer. Our team daily develops new leather goods processes, and does a rapid and precise sampling of fashion colors for new collections.

The quality control laboratory at IKEM Production is well equipped to perform physical tests and chemical analyses to support the activity.  We monitor every production process in several intermediate stages to ensure quality control. We analyze leather samples to research and solve possible problems in order to fine tune the product and application system before reproducing it in the tannery.

We take care of your leather.

Our technical and administrative staff is available for questions, requests for assistance and advice.